Frequently Asked Questions

General FAQs

  • A company that handles all your video and film production needs. We’re equipped to handle all aspects of the production process, from conceptualization and pre-production to filming, editing, and post-production.

    Our team of professionals has expertise in everything from creative direction, scriptwriting, cinematography, sound design, visual effects, project management and much more.

  • Quite simply, we want you to succeed. Other video companies are just in it to charge you outrageous prices for a single video. What they don’t tell you is that one video isn’t as effective as a series of videos.

    We offer video packages so that you see a return on your investment. Our team isn’t just experienced in video production, but in marketing as well and we’ll use our skills to your advantage

  • Nope, we’ll take care of everything for you, unless you specifically want to bring someone in. If so, we’re happy to work with them!

    1. Increased Sales: Studies have shown that video content can significantly increase conversion rates. Whether it's a commercial, product demonstration, testimonial, or explainer video, visually showcasing the benefits and features of a product or service can help build brand trust, address customer concerns, and drive conversions.

    2. Enhanced Branding: Video provides a platform for businesses to showcase their brand identity, values, and personality. It enables businesses to create a visual and emotional connection with the audience, leaving a lasting impression and reinforcing brand recognition.

    3. Improved SEO Performance: Including videos on websites and social media channels can improve search engine optimization (SEO) rankings. Search engines often prioritize video content, and having videos embedded on web pages can increase the chances of appearing in search results, driving more organic traffic to the business.


    4. Training and Education: Videos are an effective medium for training employees, providing educational content, or explaining complex procedures. Businesses can create instructional videos, tutorials, or training modules to enhance learning and knowledge retention among employees and customers.

    5. Increased Reach and Visibility: With the rise of digital platforms and social media, videos have become highly shareable and have the potential to go viral. By leveraging the power of video, businesses can reach a larger audience, increase their online visibility, and attract new customers.

  • Feel free to reach out via our contact page. Chances are we can do it!

  • Absolutely! We want you to know what you’re paying for, feel free to reach out via our contact page, describing the video you need and we can get you a quote.

  • That depends on the video, but we’re happy to say we have one of the quickest turnarounds you’ll find, including within 24 hours for some projects!

  • Sure! Feel free to take a look at our portfolio page!

  • Of course! We want you to be completely satisfied with the final product, and as such encourage you to be a part of the process.

  • That depends on the type of video being made. We’re happy to give recommendations based on best practices we’re seeing in the industry.

  • Yes, the video is all yours to use!

Pre-Production FAQs

  • All we need is an idea of what kind of videos you’re interested in. And if you’re unsure we can help you out, feel free to send us a message.

  • Yep, we’ll take care of everything for you! And if there’s someone specific you have in mind, let us know, and we’ll see if we can bring them onboard.

  • Of course! We’ll give you multiple options of scripts, and give you a chance to give us changes you’d like to see made to them. Final approval is yours as the client.

  • We’ll send you a shot list and/or storyboards showing you a template of how the final video will look. We’re happy to get your feedback at this stage, so it fits your vision.

  • No problem! If you only need us on shoot day, we’re happy to follow the plans laid out by your pre-production specialist.

On-Set Production FAQs

  • Don’t worry, we have years of experience working with folks just like you, there’s nothing to be ashamed of. We’ll make sure you feel comfortable!

  • Our state-of-the-art equipment including cinema cameras, video drones, fluid head tripods, gimbals, ND filters, a wide array of lights, microphones and much more to make sure the production is the best it can be!

  • We usually see them, and always have a backup plan.

    Weather problems? We have weather-sealed equipment and plan for backup locations.

    Wi-Fi Issues? We Bring multiple providers to every live stream event.

    Power Outages? We have backup power supplies and batteries.

    Don’t worry, we’ll find a way to deal with whatever happens and get the shoot done.

  • We understand that things happen sometimes and if you can’t make our scheduled date, we’ll try to reschedule.

  • No problem, if you only need us for pre-production or post-production, we’re happy set things up for your production team, and/or take the baton from them and finish the job.

Post-Production FAQs

  • Of course, we want to make sure you’re satisfied with the final video.

  • Yes! In fact, the first revision on one of our videos is always free.

  • Yes, if you don’t like the video, we do have a refund policy where you can get your money back.

  • Yes, we’ll take care of the licensing of all the audio to make sure you can legally use it commercially.

  • No problem, we’re happy to set them up for success with a great production and make their editing process a breeze.